Achilles Enrollment Worksheet
Supplier Enablement Codes
| Main Status Code | Description |
|---|---|
| *A | Need client assistance (need contact info or to resolve an issue with a supplier) |
| *C | Could not contact (Number is out of service, unreachable number, supplier hung up) |
| C | Achilles is in the process of contacting these suppliers and asking them to enroll. |
| *CALL | Caller to ask for when call |
| *CALL +EM | Missing email, caller to ask for when call |
| CX | International Suppliers |
| D or E | Duplicate / Exempt category |
| D-AE | Duplicate / Already Enrolled |
| No working phone number but has email to send letters | |
| I | Individual |
| LL | Landlord |
| NP | Non Profit |
| NR | Non Responsive (not responding after 5 calls) |
| O | Supplier appears to be out of business, said they are not a supplier or has said that they are no longer a supplier |
| P | Paid and enrolled |
| R | Suppliers who refuse to participate in the supplier screening program |
| R$ | Suppliers who say they do not earn enough to warrant the fee |
| *VM | Voice Mail left – not able to reach a live person |
| VR | Supplier removal by client |
Email Codes
| Code | Description | Example |
|---|---|---|
| N | New | 8/25/10N |
| BE | Bad Email | 8/25/10BF or 8/25/10BE |
| ok | Verified | 8/25/10ok |
Additional Abbreviations & Acronyms
| Code | Description | Code | Description |
|---|---|---|---|
| + | Added | MA | Mailing Address |
| ^ | Updated information | MGR | Manager |
| >SC | Forwarded to Support | MSG | Message |
| Alt F# | Alternative Fax # | NEF | No Enrollment Found |
| A/R | Accounts Receivable | NF | Nothing Found |
| B/C | Because | NIS | Not in Service |
| CB | Call Back | NLIB | No longer in business |
| CS | Customer Service | NLIS | No longer in service (ph#) |
| CHQ | Corporate Headquarters | NLAS | No longer a supplier |
| CI | Contact Information | NLWC | No Longer with Company |
| COI | Certificate of Insurance | OFC | Office |
| CORP | Corporate | OOF | Out of Office |
| CWS | Company Website | Ph# | Phone Number |
| DBA | Doing Business As | Q’s | Questions |
| DBN | Dial By Name | Recp | Receptionist |
| DNC | Do Not Call | Rec’d | Received |
| EM | rmv’d | Removed | |
| EM’d | Emailed | SC | Support Center |
| EXT | Extension | SDP | Sample Docs Page |
| f/u | Follow Up | SS | Spanish Speaking |
| Fwd’ | Forwarded | TMRW | Tomorrow |
| GMB | General Mailbox | TT | Talked to |
| GS | Google Search | Vac | Vacation |
| H/U | Hung up | VM | Voice Mail |
In the “Comments” column, the letters in the parenthesis are the initials of the caller that contacted that supplier.
