GRMS Technical Support Services
Achilles Technical Support Services Achilles Hosted Services Service LevelsTechnical Support Coverage (Web Based Support) System and Server Monitoring 24 hours x 7 days Site Monitor Frequency Real Time Coverage Hours 9:00 AM to 5:00 PM PT M-F S1 Technical Response* < 1 business hour User Support Coverage (Web Based Support) Support issue submissions hours 24 […]
Removal
Removal If you have previously enrolled or believe you have been contacted in error, please complete the information below and you will no longer be contacted.
Electronic Supplier Contact File Requirements
Electronic Supplier Contact File Requirements As part of the implementation of your Achilles Supplier Risk Assessment Program, Achilles is required to obtain from its client an electronic supplier contact file within 10 days of contract execution. This electronic file generally includes the contact information for all suppliers which payments have been made to during the […]
Color Codes for Achilles Enrollment Worksheet
Achilles Enrollment Worksheet Supplier Enablement Codes MainStatus Code Description *A Need client assistance (need contact info or to resolve an issue with a supplier) *C Could not contact (Number is out of service, unreachable number, supplier hung up) C Achilles is in the process of contacting these suppliers and asking them to enroll. *CALL Caller […]
Implementation Checklist
Achilles Client Implementation Checklist The following tasks must be completed in order to implement the Achilles supplier risk assessment program: Item Description Assigned To: Completed Rec’d by Achilles 1. Create Risk Assessment Program(s) Client to select the risk components and criteria that comprise each risk assessment program. See Exhibits A 2. Provide […]
Veritas Demo
Veritas Demo Supplier Risk Assessments As part of the demo of our Achilles Veritas Platform, we are pleased to provide data only risk assessments for five of your U.S. domiciled suppliers. For best results, please select privately held mid-sized companies. Please be advised that Achilles will not contact these suppliers as part of this process. […]
HSE
The Problem HSE is a significant component of Supplier Risk but very difficult and expensive to analyze and manage Most companies are concerned with reducing HSE risk. How your suppliers, contractors and service providers manage the Health, Safety and Environment of their employees and sub-contractors is a significant exposure in terms of your supplier risk […]
LogicSource Partner
LogicSource has partnered with Achilles to offer an enterprise-wide supplier risk management program. +1 800 476-0140 GRMS@LogicSource.com
Omnia Partner
OMNIA Partners has partnered with Achilles to offer an enterprise-wide supplier risk management program. See how Achilles can help your company. Schedule a Demo The Problem Supplier risk management is a top corporate objective but identifying and monitoring supplier risk on an enterprise wide basis is a difficult challenge for most companies. Managing suppliers in […]
Subscriptions
Subscriptions STARTER 500 Risk Assessments Risk Components Cyber Security & Monitoring Achilles and SecurityScorecard™ have collaborated to provide a powerful cyber-security rating service. SecurityScorecard non-intrusively collects data from publicly available commercial and open-source feeds across the internet for an outside-in, hacker perspective of a company’s cybersecurity posture. This data is then analyzed by SecurityScorecard data […]
